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M H NET Behavioral Health

1  Reviews

(972) 588-2400
4006 Belt Line Rd Ste 205
Addison, TX 75001-5831
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(972) 588-2400

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If there were minus stars on the chart it would be -1000. Coventry uses MH Net to do their mental health claims. I work for a mental health clinic and 9 times out of 10 MH Net claims are not paid, using the excuse that pre-auth is needed, or the 90 day (get real!) filing limit has gone by, but the real reason I think is MH Net's own incompetence. I called not long ago about a claim MH Net had said they were going to reprocess 6 months ago due to their own error. Guess what? They hadn't touched the claim! I pointed out that if they have a 90 day provider filing limit they can at least respect it at their own end by taking less than 6 months do reprocess a claim they did incorrectly in the first place. Having seen the mess that Coventry has made by sweeping mental health claims under a very dirty carpet to MH Net, I know when the time comes for me to buy individual insurance of ANY kind, Coventry will not even be a consideration for me. BADLY DONE, COVENTRY, AND MH NET!!

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