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Vehicle Acceptance Corp

3  Reviews

(214) 599-9510
4144 N Central Expy Ste 350
Dallas, TX 75204-3167
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Description

Vehicle Acceptance Corporation

Phone Numbers

main:
(214) 599-9510

Vanity City Name

Dallas

Year Established

1989

Recommended Reviews

Average Rating (3)

teriluna

The staffmember that was assigned to our auto loan was unprofessional person I would be embarrassed to say that she worked for my company. I was going to be late on my payment so on the second day of the month i called to let her beaware of this and to give her the date that i would make a payment (The 9th) On the 3rd of the month this lady called and left a nasty message referring to the payment (as though the conversation we had the day before hadnt taken place. I then enformed her again of me paying on the 9th and i just came out and told her that if she doesnt get my payment on or after the 9th then she may call me back, Well on the 6th of the month this same lady called me again and she wasnt paying attention and actually she was talking to the person setting next to her and she obviously didnt hear that my voice mail clicked and and she proceeded to tell the person next to her "I so hate this bitch, I just wish dave would repo her smart-ass" Well obviously I am smart enough to pay attention to atleast acknowledge if the person answered or if there answering machine clicked on. She proceeded to hang up and called me back about 15min later and this time i answered then checked my voice mails. When I confronted her about it she just for once got quiet--didnt have a thing to say! I said HELLO--I know that you heard what i said and her only remark or explaintion for the voice mail was "obviously you werent meant to hear that!" She WOULD NOT give me her supervisors name their number no info at all!! So I called a corporate office and gave then my authurization to access my voice mail they recorded every one of the employees nasty messages previous and including the winning voice mails. I informed them that i would no longer deal with that woman (which they agreed it wasnt going to be a problem of us crossing paths) but i should have know that actually what they were saying is we are reposessing your car. Not even 13 days late and they snuck over and got it but I do believe that i understand my rights as a loan holder and i guess we will be seeing each other in court! But Guess what I burned off those voice mails onto a cd and i have prooof of all of my timely payments--:)

teriluna

The staffmember that was assigned to our auto loan was unprofessional person I would be embarrassed to say that she worked for my company. I was going to be late on my payment so on the second day of the month i called to let her beaware of this and to give her the date that i would make a payment (The 9th) On the 3rd of the month this lady called and left a nasty message referring to the payment (as though the conversation we had the day before hadnt taken place. I then enformed her again of me paying on the 9th and i just came out and told her that if she doesnt get my payment on or after the 9th then she may call me back, Well on the 6th of the month this same lady called me again and she wasnt paying attention and actually she was talking to the person setting next to her and she obviously didnt hear that my voice mail clicked and and she proceeded to tell the person next to her "I so hate this bitch, I just wish dave would repo her smart-ass" Well obviously I am smart enough to pay attention to atleast acknowledge if the person answered or if there answering machine clicked on. She proceeded to hang up and called me back about 15min later and this time i answered then checked my voice mails. When I confronted her about it she just for once got quiet--didnt have a thing to say! I said HELLO--I know that you heard what i said and her only remark or explaintion for the voice mail was "obviously you werent meant to hear that!" She WOULD NOT give me her supervisors name their number no info at all!! So I called a corporate office and gave then my authurization to access my voice mail they recorded every one of the employees nasty messages previous and including the winning voice mails. I informed them that i would no longer deal with that woman (which they agreed it wasnt going to be a problem of us crossing paths) but i should have know that actually what they were saying is we are reposessing your car. Not even 13 days late and they snuck over and got it but I do believe that i understand my rights as a loan holder and i guess we will be seeing each other in court! But Guess what I burned off those voice mails onto a cd and i have prooof of all of my timely payments--:)

teriluna

The staffmember that was assigned to our auto loan was unprofessional person I would be embarrassed to say that she worked for my company. I was going to be late on my payment so on the second day of the month i called to let her beaware of this and to give her the date that i would make a payment (The 9th) On the 3rd of the month this lady called and left a nasty message referring to the payment (as though the conversation we had the day before hadnt taken place. I then enformed her again of me paying on the 9th and i just came out and told her that if she doesnt get my payment on or after the 9th then she may call me back, Well on the 6th of the month this same lady called me again and she wasnt paying attention and actually she was talking to the person setting next to her and she obviously didnt hear that my voice mail clicked and and she proceeded to tell the person next to her "I so hate this bitch, I just wish dave would repo her smart-ass" Well obviously I am smart enough to pay attention to atleast acknowledge if the person answered or if there answering machine clicked on. She proceeded to hang up and called me back about 15min later and this time i answered then checked my voice mails. When I confronted her about it she just for once got quiet--didnt have a thing to say! I said HELLO--I know that you heard what i said and her only remark or explaintion for the voice mail was "obviously you werent meant to hear that!" She WOULD NOT give me her supervisors name their number no info at all!! So I called a corporate office and gave then my authurization to access my voice mail they recorded every one of the employees nasty messages previous and including the winning voice mails. I informed them that i would no longer deal with that woman (which they agreed it wasnt going to be a problem of us crossing paths) but i should have know that actually what they were saying is we are reposessing your car. Not even 13 days late and they snuck over and got it but I do believe that i understand my rights as a loan holder and i guess we will be seeing each other in court! But Guess what I burned off those voice mails onto a cd and i have prooof of all of my timely payments--:)

0.6 Miles

(214) 361-9870

5200 Lemmon Ste 105, Dallas, TX 75209

"Always great service. Takes the time to help and answer questions. Thank you."

2.0 Miles

(210) 629-7234

717 N Harwood St Ste 215, dallas, TX 75207

"I loved the free quotes and i saved 65% on my car insurance!"

1.4 Miles

(469) 208-9518

2101 Cedar Springs Rd, dallas, TX 75201

"Amazing customer service they just kept adding discount on top of discount."